7 December, 2021

Blog

Telecommunications Provided By A Paddy Baron

By Emil van der Poorten

Emil van der Poorten

Those of us in the unenviable position of being at the mercy of our President’s brother in the matter of the provision of telecommunication services can probably generate a great deal more heat stemming from what used to be called “high dudgeon” than I can when the subject of Sri Lanka Telecom’s services are being discussed. However, since no one, up to now, appears to have stated the basic facts about the unbelievably bad service provided, let me take a crack at it.

As a resident of a relatively remote location (by Sri Lankan standards), less that 2 kilometres away from a major highway, the A 10 connecting two provincial capitals, Kandy and Colombo, we have reconciled ourselves to such inconveniences as not having a telephone line to our residence and having, instead, to depend on signals from telecommunication towers for our conversations through the ether.

While the quality of the voice reception leaves something to be desired, we manage by the expedient of taking the telephone from place to place until we receive the best possible reception.

However, our experience with the so-called 4G service provided at significant cost has been more than an inconvenience.  It has proved a monumental disaster, particularly considering that when we lose our voice connection we also lose the use of the internet connection!

It’s bad bad enough that we receive terrible service, but being subject to regular threats of service disconnection under the most unbelievable circumstances really pushes things over the line. To explain:

I pay my phone bill immediatelyon receipt of it.  I make the payment by electronic transfer of funds from my bank account to Sri Lanka Telecom’s, thus ensuring that the vagaries of our postal service are avoided.

Without fail, within a couple of days, I get an sms message telling me that my service will be “interrupted” if my “overdue payment” is not received forthwith.

Attempts to resolve this problem by email communication with SLT and through phone calls were anything but successful and I was informed that I had to visit an SLT centre (in Kandy, 20 kms away) and make an application, in person, so that I could access my account status on the internet to verify the accusations that were being made in the matter of “unpaid charges.”

Having printed out the required forms, I went into Kandy and met the head of Mobitel in their Kandy City Centre office, the part of Sri Lanka Telecom that provides this service.  Prior to my submitting the completed application, I had the subject clerk review the document to ensure that it was in order.  This he confirmed and I was told I would receive a password by email within a couple of days and I could use this to establish a permanent password to access all my account information on line thereafter

I did not receive the communication despite several weeks having passed.

I again visited the Mobitel Centre in Kandy City Centre and was told, essentially, that there was nothing further that could be done by that office.  I was, however, provided with an email address to which to address my grievance.

I should acknowledge here the courteous and very helpful manner in which the manager of the Kandy City Centre office treated me.

I followed instructions.  Nothing has happened despite more than another month having passed.

To reiterate: when our 4G connection “goes down” we not only lose access to the internet but cannot make even a telephone call on that instrument.  Our complaints have to be made on either a Etisalat or Dialog mobile phone.  In other words, in order to draw attention to the fact that we are not receiving a service for which we pay, we have the additional cost of calls through services provided by other phone companies!

There is an old Sinhala saying that is most appropriate in this circumstance.  It loses a great deal in the translation, but refers to “The man who fell from a tree being gored by a bull when he hit the ground.”   (Gahen vatichcha minihaata gona aenna.”) Seeking help from Sri Lanka Telecom/Mobitel, headed by the Paddy Baron (Sand King?) brother of our current President brings to mind that aphorism.

There has been a steady decline in the quality of service provided by our primary and national telecommunications entity and one cannot but surmise that a large part of this problem is because, as that old saying has it, the fish rots from the head.

We are on the brink of a national convulsion and this might provide the opportunity for a clearing of the decks of flotsam and jetsam, related to the politically powerful.  While the finger has been, justifiably, pointed at the Rajapaksa Clan in the matter of establishing a family hegemony in this country, those fattening themselves, their siblings and progeny at the national trough should not be ignored.

Enough is enough. Sri Lankans have exhibited unbelievable patience with those who’ve raped and pillaged what is ours. It is time to deposit them all on the dung-heap of Sri Lankan history.

Let’s start with the brother of the most powerful man in the country. Tomorrow will NOT be soon enough!

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Latest comments

  • 21
    0

    I couldn’t agree more. I cancelled my PEO Tv and ADSL line on December 31, 2016 and it was finally, after many trips to the Telecom office, calls to dozens of officers it was sorted out in October 2018. I bought a 4G connection in January 2018 after being assured there’s coverage where I live only to find there’s no coverage. I returned the equipment and canceled the non-existent service and a few days back I get an invoice for early termination ?.

    • 18
      0

      Noel Berman:;
      Thanks for that. While it’s cold comfort to know that I am not the only citizen of this country being “taken to the cleaners” by siblings of the Presidentially powerful, we need to keep the pressure up because THIS COUNTRY DOES NOT BELONG TO THE SIRISENA FAMILY FOR THEM TO DO AS THEY PLEASE with those who PAY their salaries.

      • 0
        0

        Emil, if pushed I will appeal to the Consumer Protection Authority.

        • 0
          0

          Noel Berman:
          You should and if there is anything I can do to be of assistance please contact me on my email address which you will find on on our Halgolla Plantation Home website.

          • 0
            0

            Good Luck with even trying to get through and once you do explaining your situation to the useless toothless Consumer Protection Authority. A empty tin with a fancy name .

    • 1
      0

      Corrupt MY3 fired the first warning shot, already the morning after in 2015. By appointing his brother as chairman of SLT. While we were being euphoric, after having chased out those blood-thirsty, thieves from Hambantota. We ignored that feat of monumental nepotism by our new President. In hindsight, we should have surrounded Sira’s residence already then and removed “HIS SQUEAKY CLEAN SARONG” for that corrupt appointment alone. Instead, we gave corrupt Sira a pass on that “TRIVIAL MATTER”. RW soon followed up by appointing his cronies to Sri Lankan Airlines, Central Bank, Lake House etc. Rest is history. Sri Lanka is being gang-raped by Sira, Tsunami Hora, and RW in concert 4 years later.
      Cheers!
      PS: Parliamentary thugs, black-money laundering media moguls, thugs who took over state media etc during the COUP will all go free, under RW’s new regime. They take care of each other. We are being played, STUPID!

  • 1
    0

    This comment was removed by a moderator because it didn’t abide by our Comment policy.For more detail see our Comment policy https://www.colombotelegraph.com/index.php/comments-policy-2

  • 9
    0

    Emil, my guess is some corporates are using a “robo call system” where all subscribers are send message/calls or email (regardless of payment) warning of due payments. Abroad the message also says “if you have already made a payment please ignore”. Some may use this system on a fix date , say a week prior to the dead line. So that even if you have paid, you may still get the alert which you can ignore.They do this so that when there is dispute they will show these messages as due notice to the customer.(for purpose of legality) But I am not sure this is what the case with SLT. I may have to agree that the quality of services have gone down. SLT was the one of the very few government owned corp which had a fairly decent financial rating in past. But it is not anymore. Thanks to MS for getting his brother to screw the system. SLT will soon turned to be like Srilankan Airlines where the government have to prop up, to with stand competition from private telecoms.

    • 10
      0

      chiv:
      Those are interesting comments, indeed. What is also interesting is that while the “higher-ups” in the SLT/Mobitel hierarchy display what can be called monumental arrogance, the “rank and file” I’ve had to deal with have been, (so far!) polite and helpful.
      Remember my comment? “The fish rots from the head?”

    • 0
      0

      chiv,

      “But I am not sure this is what the case with SLT.”

      Our recent experience is that a human being or robo from SLT calls before the due date.

      We have had problems with billing but technical service usually is ok.

  • 12
    0

    Yes the service is putrid!!! Of course I’m not surprised since the head is someone who has no clue about telecom business!! He should go to the paddy fields or some government department!!!!! I gave up most of my connections and switched to dialog and extremely happy! The unfortunate thing is after the 50 day turmoil the country went through , when the UNP came back they should have asked the Chairman to step down as he has ruined the Telecom and it almost seems like there is no turning back the damage!!

    • 13
      0

      How far is it true this simpleton, a Sirisena sibling, is paid Rs.2 million per month – at the instance of the President himself. This is thievery of public funds. Firstly, convince the public the man has the basic qualifications for the job. Then check how his performance has been from the time he took over. The next step is to re-fund the overpayment of salary. He should be paid at the same levels as other heads of State institutions. Sirisena cannot boast of honesty, integrity and good governance until these basics are done and the public sufficiently convinced.

      ADJP

  • 9
    0

    Another important point I wish to mention is that the cost of Internet data that SLT provides consumers can vary from Rs.50/- a GB to Rs.250/- a GB, which represents a ratio of 1 : 5 ! If you run out of data on your package you are sunk because extra GB is prohibitively and exorbitantly overpriced.

    Just imagine if the price of fuel or milk powder varied by a factor of five – there would be riots! Is it not the business of the TRCSL to exercise some control over these matters? They are another bunch of ‘Gawd-help-us’ characters I suppose.

  • 14
    0

    Agree with you Emil. Though you seem to have got the brothers mixed up. I think the brother heading up telecom and the Paddy Baron are two different people.

    Paddy Baron won’t have time to do another thing, he owns seven star hotels and is one of the leasing customer of Colombo casinos.

    Other services are not better either. You are certainly right that Sri Lankans give up on their life and property too easily, as we know.

  • 6
    0

    The politicians and thier lackeys are destroying everything thing in the country owing to their selfish greed for wealth, power and perks. What’s the real qualifications this son of gun has to run a large large business entity like SLT with exorbitant perks, the only qualification is the brother of the President. People should hold the President responsible for this debacle, and demand answer from him. No one has given the President blank cheque to play hell with the country, and STL is not the president’s grand mother’s dowries. TM – Telecom Malaysia – parent company of Dialog, Sri Lanka – is a professionally run majority state controlled public quoted company which has over 300 millions subsecribers, operating in several countries, and contributing large revenue to thier national coffers. If SLT had the right management, not only providing better services to local customers, they should have gone overseas, at least to Africa countries, and brought in large revenues to the country. It’s high time for people to open their eyes, ears and minds to prevent this abuse and misuse of the people’s assets by leaders, and politicians.

    • 0
      0

      Soma,

      “TM – Telecom Malaysia – parent company of Dialog”

      The parent of Dialog is Malaysian Axiata not Telecom Malaysia.

    • 0
      0

      Dr Dolittle,
      .
      You’re right, but there are many things that we have got mixed up; I’ll try to unscramble later.
      .
      For instance, SLT is part owned by Malaysians. These facts can be checked by using the Internet.
      .
      But this article is about how a brother of Sirisena is doing a job which he oughtn’t to; that is correct, even if EvdP had confused him with a wrong brother.

  • 9
    0

    My dear Emil

    I pity your situation. I do not think this article will provide you good results as this Kumarasinghe another Polonnaruwa Gamarala can’t speak, read and write English properly. So he can’t understand.

  • 10
    0

    Telecom boasts they have the fastest network in the country, ADSL etc, bulshit. You are right they only know to send threatening letters when you have already paid

  • 11
    0

    After becoming President he secretly met with MR ,the 2nd thing the dirty fellow MY3 did was to appoint this Kumarasingh rascal to the top position of Telecom. What an animal family.

  • 6
    0

    Ranil should appoint a decent man as Telecom Chariman because Telecom is not under Sirisena. I’m sure then Japanese assistance will come back.

  • 8
    0

    I heard Kumarasinghe is the highest paid public figure earning a salary more than his elder brother the President. Is it Rs 100 lakhs a month?

  • 11
    0

    Down with the Sirisenas. Down with the Rajapakses.

  • 5
    0

    At the initial stage, services rendered by SLT was par excellence and the employees responded to the calls and even to recorded messages. After the job has been done, they had the habit of sending text messages ensuring that the work had been attended and completed.
    Nowadays, we can clearly see the difference and the work pattern has gone back to how we had during Postal and Communication dept era. When SLT got modernized with the involvement of Japanese it started with a lot of vigor and we gave up other reputed companies and joined SLT. I fully agree with what Emil describes with the famous proverb, ‘the fish stinks from the head down’.

  • 6
    0

    I’m told even Sira doesn’t trust his brother’s Mobitel, and uses Dialog instead.

  • 2
    6

    Mr. Poorten,
    You are one of the poor 10 (who supported Yahapalanya from UNP to Civil society NGOs) while shouting hosannas to Maitree and Ranil. What did go wrong my friend? Haven’t you all become a kind of politically poor ten?
    You keep attacking Maitree. Maitree attacks you and your UNP. Who will have the last laugh? imagine for a moment.
    Keep up the good work!

    • 2
      0

      Raj:
      Given your IQ (“intelligence quotient” since you might not understand the abbreviation) you are indeed wise to hide under a pseudonym. Simple symptoms of dyspepsia can’t pass for intelligence, in case you have problems with that area of your anatomy.

    • 0
      0

      Raj:
      Small piece of advice: don’t quit your “day job” to become a comedian because you’ll starve to death!

  • 0
    5

    Emil Vander Pooten: What are you suggesting, 4G is what is we are using here in the WELL developed countreis. Are you suggesint g4G is not enough and you want 5G ?.
    IT looks the LAst time, it was Rajapakses ruined the country. This time you want a Sirisena Family to ruon the country. but, you all cheered SAMANALA PARTY members. I heard Now Arjun ALoesius is in the Prison hospital, Arjun Mahendran is living happily in Singapore.
    They hired new NATIONAL LIST members at least one has a SHADy financial FRAUDSTER past cleaned by the Yahapalana courts. PENTHOUSE RAVI was released by the YAHAPALANA courts from his Money Laundering charges. Johnston Fernando is saying MAY BE I AM HARASSED BY THE SRI LANKAN LAW AND ORDER SYSTEM BECAUSE I AM WITH MAHINDA RAJAPAKSE.
    what are you saying you want 5G or sirisena family is ruining the countrfy.

    • 1
      0

      JD:
      Assuming you are not “Raj” even though you share the same grammar and syntax: please see the response to “Raj.”
      Apropos of your liquor-baron, “Johnnie” why don’t you ask him why he does not carry stocks of any brands other than those that his OWN distilleries produce, in any of the MONOPOLY of liquor outlets he owns for half the length of the highway from Kurunegala to Kandy?
      It must only be in Wonders of Asia such as Sri Lanka that people (even from under pseudonymous rocks) are prepared to JUSTIFY criminality!!

  • 0
    4

    Sri lanka actually doe snot meed 4G.3G is enough. The money spent for 4G upgrading is a waste. I am using for International calls 3G.

    • 0
      0

      JD:
      Are your “using for International calls 3G” to make purchases of “Ummalakada” or is it to Kayts?

    • 1
      0

      Can someone please explain to a person from the stone age what all these references to 3Gs & 4Gs is about? Does G mean Gigabytes & if so has it something to do with connection speed?

      • 0
        0

        ARE about…….

      • 0
        0

        Dear Manel,
        .
        I guess you want a simple answer to a simple question. You are no simpleton; there could be readers who know less than you.
        .
        Getting yourself Fourth Generation Equipment and Fourth Generation Connections has to do with speed, not with the amount of data one consumes. Yes, your equipment, too, has to be 4G. If it’s a mobile phone, it has to be one manufactured during roughly the last four years. 5G is coming!
        .
        Makers of phones have been accused of sending updates to models that are about three years old to deliberately slow the equipment, so that people have to buy new stuff. I think that you call that “growth of the economy”.
        .
        As for connections, the poorest people seem to get “reloads” on to phones or dongles for most purposes.

        Simple telephone calls also seem to be going out; many are using Viber and What’s App, which need “smart phones” where connections are made using “Data Packages” which download data, measured in Megabytes now, with 1024 Megabytes being the equivalent of one GB. For storage, people are now beginning to talk about 1024 GB making up 1 Terabyte.
        .
        If you are using a smart phone to access the Internet using only the money paid for phone calls, you lose a lot of money. I think that the signal is essentially the same, but you get much less quantity for the phone call package; so the moment you think that you have run out of Data get yourself some more. Most providers warn you in some way, and suggest how you can re-load.
        .
        The best quality connections are landlines where the signal is brought in by fibre optic cable, but it is unnecessarily expensive for most people.

      • 1
        0

        Continuing with advice at simpleton level:
        .
        The trend is to get yourself a portable wireless router (a box about the size of a one litre ice-cream pack), and place it high in a room. From it, there can be wire connections to computers, and it will also send out signals similar to what the mobile phone picks up, but which are referred to as WiFi. Any device within about a hundred feet can pick them up; a password must be used to prevent others from stealing “your” signals. To get yourself about 5 GB per month you’ll have to pay about Rs 600/=. Clever people seem able to manage all communications with that.
        .
        I’m not clever. I hope that somebody will improve on this explanation. Or Google.
        .
        Reading on the Internet. and sending e-mails consumes very little data. All video is getting called “Youtube” now. That consumes much more Data. All this stuff is explained on Youtubes. There are lots of Sinhalese Youtubes from which those who don’t know English get their information on what to buy, etc.
        .
        Don’t under-estimate the influence that these popularisers of technology, called “Geek shows”, have on young people.
        .
        You should not fall too far back on technology; you’ll end up paying unnecessarily.

        • 1
          0

          Many thanks, Sinhala Man for trying to enlighten me. I gather that the G denotes Generation (?).

          I do know about WiFi & have a router. Nearly 4 year ago I finally got a mobile phone too & so am used to WhatsApp.

          But I am still clueless about the relationship between bandwidth & speed of downloading, or what the advantage of fibre optic cable is apart from speed. I tried to get some clarification about this when SLT ws installing it for many people in my condo but couldn’t get a satisfactory explanation.

          Anyway, I suppose I should t be exploiting the service provided by CT for my personal concerns. – Thank you, again.

      • 0
        0

        PART ONE

        Your not wanting to “exploit CT” is typical of the high moral concerns you have. The real danger is that when we ought to be discussing “social issues”, we place the comments below an article dealing with another subject.
        .
        At least you learnt that “G denotes Generation”, but that doesn’t get us very far, does it? Technology is changing so fast, that almost nobody knows – the Dystopian Novelists, George Orwell and Aldous Huxley, managed to prophesy the trend with amazing accuracy: Now that particular reference – to Literature – you will understand.
        .
        Most young people learn fast, and know, but few will spare the time to explain. And how do they learn with next to no English? It is through programmes of this sort. This deals with fibre optics:
        .
        https://www.youtube.com/watch?v=HP0o5hSrF70
        .
        He seems to speak Sinhalese the way we do, making an effort to minimise the use of English.

      • 0
        0

        PART TWO
        .
        This next guy is the most popular of the lot. Almost all his content words are English. He deals with a wireless router. From what you’ve said, you depend on an old copper wire telephone connection, the same as I do, in Uva. The main expense for the service providers (SLT, Dialog, Etisalat, Hutch, Airtel, Lanka Bell) is erecting the towers necessary for sending us the signals, and the State, too, limits the erection of these “unseemly monstrosities”, and there are efforts to force companies to share towers. They invest in towers in populous urban areas. Once erected, it’s all profit; but there are just too many rival companies in Sri Lanka.
        .
        https://www.youtube.com/watch?v=g4A9pN2XnxQ
        .
        There possibly are better programmes in English, but here are a few points relating to language use. The British accent may still be the easiest to follow, but many programmes are from India. What the Sinhalese programmes illustrate is that Language difficulties for Sri Lankans centre not at all with vocabulary, but with stringing together sentences. You are very hard of hearing, so you may find this trend interesting: some programmes dispense entirely with language, and do it all with sign language – just arrows and numbers.
        .
        Also, if you pay due attention to the dates of Sinhalese productions, you will learn when a particular technology entered Sri Lanka, the cost etc.
        .
        We can’t keep up with all technologies; I wonder what ramifications this has for aging politicians who refuse to quit?

        • 0
          0

          Many thanks, once again, Sinhala Man. Unfortunately, I simply cant make out what is said in these videos. When watching films I need subtitles. I cant even hear TV news. Very frustrating. I wonder when they will start adding subtitles to tv news as they do in England.

          • 0
            0

            Ah, yes, I had forgotten when I wrote most of that, but I must have remembered when I typed this bit in yesterday:
            .
            You are very hard of hearing, so you may find this trend interesting: some programmes dispense entirely with language, and do it all with sign language – just arrows and numbers.

  • 0
    0

    As “Rick van Dick” says in an early comment we seem to have got Sirisena’s many brothers all mixed up.
    .
    I voted for Sirisena, and tried to defend him until this coup attempt (appointing Rajapaksa whom we, the guys who voted for My3, rejected). However, this Kumarasinghe appointment was troubled many of us from January 2015. Yes, the appointment was made that early.
    .
    Many valid points have been made regarding the incompetence of Kumarasinghe, but it was not that that troubled me. The appointment was made so early that there couldn’t have been the customary vetting process. But more than all else, it was Sirisena’s brother.
    .
    Seeing this appointment may have led to Ranil to feel that he could bring Arjuna Mahendran in to the Central Bank. This is the worrying about My3’s and the autocratic way he thinks he can order around all 22 million fellow citizens.
    .

  • 0
    2

    Emil,why don’t you use dialog?Is it because it has FOREIGN links?If you don’t like a supplier move onto another,unless of course you want to be ‘PATRIOTIC’ and have only local relationships.

    • 0
      0

      Malinda:
      Have to admire your attempt at “wit” in the matter of “foreign” vs “local!”
      However, “been there, done that” because we did try Dialog but they were honest enough to admit that their current network of towers could not give us adequate service at our location. Hence our move to the Sirisena Communications Empire!

      • 0
        0

        emil

        sorry to hear about dialog.It works for me fine,but i understand the location is the problem for you.So looks like SLT is a monopoly in such locations and monopolies are a hindrance to free market competition and their services naturally decline.

        My technological knowledge is rather limited i am afraid and i am useless to you in that regard,except to advise you to have a meeting with the dialog managing director and ask him why he is allowing SLT to dominate these locations.However as you know i am a fairly decent poet and can send you the last copy of “words are meant for love letting”which some people cynically refer to as blood letting when they remember the blood shed we went through.When your nerves are taught, as i believe yours is often,the reading of this poem will calm and soothe you.

  • 2
    0

    This is all very painful. Once upon a time this President was our hope, and beacon, for a new, fairer, and reconciled Sri Lanka, ripe for re-invention. It was a false dawn. A promise WE the People seized in that desperate time. Alas, it was a case of leaping from one frying pan, if not into the fire, certainly into another frying pan.

    MS showed us that he was cut from the same cloth as his predecessor. He has proved a false prophet, unable to rise to the occasion, imprisoned by the politics that brought him this far.

    His nepotism was true to form, and early indications signalled his intentions to screw our public coffers. Without delay, he followed our old political practice of spooning liberal servings to family and friends when in public office. The resulting incompetency did not matter. What EvdP and others now suffer stems from that earliest of MS appointments.

    But before I stop, let us not forget brother Dudley’s single handed, ecological ‘effing-up’ up of Nuwara Eliya. A town I know well and love, in-spite of all the humiliations that it has suffered over the years by transitory political misfits.

    So this then is our lot. Another President, another heap of shattered hopes.

    So, will we learn our lesson by the time the next chance comes? Don’t hold your breath folks!

  • 1
    0

    Emil, as a retired telecommunication researcher at NASA, I think I can see where your mobile phone problem comes from.

    As you write here, you are living 20km along A2 highway, 2km inland. My calculation of GPS coordinates for this location are 7.2513° N, 80.3464° E. But records of your last mobile communication in Sri Lanka shows GPS coordinates 7.3700° N, 80.5327° E.

    This is a huge difference in terms of pick up and delivery of mobile communication data by satellites, and may be the Sri Lanka Telecom (Mobitel) officials are unaware of it. You might want to alert them to this issue and suggest that they inform their satellite service provider to do the necessary adjustments.

    Happy mobile phoning!

  • 0
    0

    People know that the Sirisenas and the Rajapaksa s are cheats then why are they and their families not
    prosecuted? The blame is with Ranil as he should do the needful to get these cheats behind bars.He is soft
    On them ,but they reverse the cheating to Ranil who is the bad guy .So we need a strong leader who can get things done ,and not be satisfied and happy in their ministerial positions. Now Ranil is sleeping while the
    Sira Rajapksa are planning their next sinister plan .We need a strong leader who can counter attack this duos sinister plan.

  • 1
    0

    Your grievance would be escalated to another level had you moved to another operator like Dialog which is owned by a Malaysian company. As you know SLT is a government-owned organization improved their services tremendously in the past until the new Charman Sirisena took the reign as the Chairman at extra high perks. SLT is presently running at a loss and the top management seems to be helpless.

  • 6
    0

    The elder brother violated the constitution to form a constitutional dictatorship but he did not have the backbone to see it through. He should be charged for treason and for conspiring against the country

  • 0
    2

    Mr. Pooten: Do not go crazy. Instead read it and understand carefully. President Banned Plastic. I here, because of the foreign manufacturer’s influence (probably via the embassy), that can not be implemented. I here, Even the Kokkawila Bradcasting tower and Mobitel had been asked by a foreign company probably vi the embassy.

  • 2
    1

    Emil van der Poorten,
    .
    Even if you bring in Sundar Pitchai to head SLT in SL,, there won’t be changes. This is the country culture and service standards expected anywhere, not just because SLT being headed by a Paddy Baron.
    .
    What more can you expect in a telecom business where majority of workers are villagers with biyo degrees of SL state university without real exposer to the moder world who worship the sort of politicians we have today?

  • 0
    0

    This comment was removed by a moderator because it didn’t abide by our Comment policy.For more detail see our Comment policy https://www.colombotelegraph.com/index.php/comments-policy-2

  • 3
    0

    Emil

    I agree with you totally but first of all, I should differentiate my self from another Raj who also has been commenting on CT. Accordingly, from now on, I will identify my self as Raj-UK as I live in UK & known as Raj to my (British) friends.

    It’s time citizens of SL stood up to yob parliamentarians & their incompetent cronies. Not only Sirisena has to go but he & his family should be investigated for misuse & abuse of public funds. The question is how & who should start the ball rolling.

    As far as I can remember, politicians have appointed their extended family members & cronies to lucrative positions in the Govt. However, the current & the previous regime have taken this privilege to new heights with brazen impunity that I wonder how much more we can tolerate this level of corruption, which sadly, seem to be the result of our general acceptance of corruption by politicians.

    Having experienced the frustration & the hassle of getting things done in SL, I sympathise with you & millions of other average citizens who have to spend days, sent from pillar to post, for even simple matters. I always thought of returning to SL after retirement but having got used to the ‘easy’ life of sorting out issues over the telephone or on the internet, from on-line shopping to filing my tax returns, & paying utility bills by direct debit with no extra cost to me, all without leaving home, I doubt if my retirement in SL would be stress less.

    • 2
      0

      Raj-UK:
      On the basis of the facts, it is hard to disagree with the points you have made. However, there are other “irrational” factors that sometimes bring one back to the land of one’s birth!

  • 1
    0

    raj uk

    “I always thought of returning to SL after retirement”

    Your thoughts are in the right direction.As long as VP was there never.Now you can.Do it gradually like what i did.First year visit for one month.Second year 2 months third 3 and so on.You can never be happy in a foreign land though the experience of it will be invaluable.RIP in motherlanka one day.

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